Privacy Policy
1. Introduction
Agronauts AI ("we," "our," or "us"), is a product of A&H Aspire Group LLC ("The Company"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
Personal Information
- Name and email address
- Profile information
- Location data (if you choose to share it)
- Communications with us and other users
Mobile App Data
- Device type, operating system, and app version
- Device identifiers and advertising IDs
- GPS location data (with your permission)
- Camera and photo library access (when uploading images with your permission)
- Device storage access (for faster local data access and offline functionality)
- Network connectivity information
- App performance and crash data
- Push notification preferences and delivery status
Usage Information
- Pages visited and features used
- Time spent on the platform
- Device information and browser type
- Precise location of the farm/garden
- Cookies and similar tracking technologies
- Search queries and interaction patterns
- Feature usage analytics and user preferences
Content Information
- Posts, comments, and messages
- Photos and videos you upload
- Exchange listings and coordination information
- Farm and crop data you choose to share
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our services
- Create and manage your account
- Facilitate communication between users
- Coordinate exchange activities between users
- Send you important updates and notifications
- Improve our services and user experience
- Ensure security and prevent fraud
- Comply with legal obligations
- Provide customer support
4. Information Sharing and Disclosure
With Other Users
Your profile information, posts, and exchange listings are visible to other users as part of the platform's community features.
With Service Providers
We share information with third-party service providers including:
- Mapbox: Location and mapping services (processes GPS coordinates)
- Supabase: Database hosting and user authentication
- Cloud storage providers: For secure data backup and synchronization
- Analytics services: For app performance and usage insights
- AI service providers: For content recommendations and processing
- App store platforms: Apple App Store and Google Play Store for app distribution
- Push notification services: For delivering app notifications
These providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose information if required by law, legal process, or to protect the rights, property, or safety of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data storage and backup procedures
- Employee training on data protection
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of marketing communications
- Control privacy settings for your profile
- Request a copy of your data
- Object to certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze platform usage and performance
- Provide personalized content and features
- Enhance security and prevent fraud
You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.
8. Children's Privacy (COPPA Compliance)
Our services are designed to be accessible to users of all ages who are interested in gardening, farming, and agricultural communities. However, we take special care with users under 4 years of age.
If you are under 4:
- We require verifiable parental consent before collecting personal information
- We limit data collection to what is necessary for service operation
- We do not use behavioral advertising or location tracking
- Parents can review, modify, or delete their child's information at any time
- We provide enhanced privacy protections and simplified privacy notices
Parents or guardians can contact us at any time to review, modify, or delete their child's account and information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, in accordance with applicable data protection laws.
10. Data Retention
We retain your information according to the following schedule:
- Account data: Until you delete your account, plus 7 days for backup purposes
- Messages and posts: Until deleted by you or upon account deletion
- Location data: 12 months after collection or until you opt out
- App analytics: 24 months in anonymized form
- Legal compliance data: As required by applicable laws (typically 7 years)
- Technical logs: 90 days for security and troubleshooting purposes
When you delete your account, we will delete or anonymize your personal information within 7 days, except where retention is required by law or for legitimate business interests (such as preventing fraud).
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Company: Agronauts.AI | A&H Aspire Group LLC